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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kristy Gronemeyer

Kristy Gronemeyer

March 6, 2025

5  out of  5
rating by Kristy Gronemeyer
"Jake and Sammie were extremely helpful and patient with my husband and I. They provided us with multiple quotes and were able to save us almost $400 a year on our home insurance policy. They were very patient and knowledgeable!"
We responded:
"Thank you for the great review Kristy! We are glad to hear that Jake and Sammie were able to save you money on your homeowners insurance 😀 -Carter Valentine State Farm "
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Joanna Kalavessis

March 4, 2025

5  out of  5
rating by Joanna Kalavessis
"I was very happy with my insurance rate and the service from sammie .... She was Amazing and very informative"
We responded:
"Thank you for the kind review Joanna! We agree that Sammie is amazing and informative 😀 -Carter Valentine State Farm "
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Paige McGriff

March 1, 2025

5  out of  5
rating by Paige McGriff
"I recently had the pleasure of working with Sammie and I couldn't be more impressed with the service! They were able to lower my auto insurance premiums, saving me over $300 annually compared to my previous provider. Additionally, they helped me set up renters insurance, and even with the added coverage, my total payments were still less than what I was paying before. The entire process was seamless, and I appreciated their personalized, professional approach. If you're looking to save on insurance without compromising coverage, I highly recommend! Very happy customer 😊 Thank you Sammie!"
We responded:
"Thank you for the incredible review Paige! We are so glad Sammie was able to help you save money and even improve your coverage 😀 -Carter Valentine State Farm "
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Tiffany Bruce

March 1, 2025

5  out of  5
rating by Tiffany Bruce
"Samantha did absolutely amazing with helping me get set up with auto and renters insurance. She even called me on her day off to get set up. She was very kind and very attentive."
We responded:
"Thank you for the review Tiffany! We are glad to hear Samantha was able to help you with your auto and renters insurance 😀 -Carter Valentine State Farm "
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Chelsea Eldeen

February 11, 2025

5  out of  5
rating by Chelsea Eldeen
"Jake and Sammi were able to save me almost 5k per year on our auto policy. With that savings I was able to open a Business Insurance policy for my small business and still have money left over. They were very professional, friendly, efficient, and knowledgeable. I'm so happy, in fact, I have already been telling my friends and professional colleagues to call them up to get quotes. You should to!"
We responded:
"Wow, what a great review Chelsea! We are so happy we were able to save you so much money and were able to start a business insurance policy as well. Thank you for telling others about our office 😀 -Carter Valentine State Farm "
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Junior B Solo

February 10, 2025

5  out of  5
rating by Junior B Solo
"Clear conversation with her and better understanding, so easy and fast to get everything done ✔️"
We responded:
"Thank you for the great review Junior! We are glad it was fast and easy to get everything done 😀 -Carter Valentine State Farm "
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Elsie Cornell

February 8, 2025

5  out of  5
rating by Elsie Cornell
"Sammie Hook has been a delight in getting me set up for renter’s insurance. It has been about a month long process as I searched for quotes for auto and renter’s insurance, and she has been very patient and has communicated efficiently, checking back up on things when I would forget to call her back. Sammie has done a great job of making sure I stay informed, and thoroughly explaining the processes of everything I need to know."
We responded:
"Thank you for the review Elsie! We are so glad to hear Sammie was patient and communicated efficiently 😀 -Carter Valentine State Farm "
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Danielle Tiegen

January 27, 2025

5  out of  5
rating by Danielle Tiegen
"Such a relief to find these guys! I cut my auto insurance in half, my home owners by 40% and my cargo trailer by 66%. Answered all my questions, and even asked questions I didn't think of. Def recommend."
We responded:
"Thank you for the awesome review Danielle! We are glad we were able to cut your rates on auto, home, and trailer 😀 -Carter Valentine State Farm "
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Dawn Payne

January 22, 2025

5  out of  5
rating by Dawn Payne
"Sammie Hook was an absolute delight to work with. She was so personable and answered my 10 million questions with no issue. I look forward to working with her again."
We responded:
"Thank you for the great review Dawn! We are happy Sammie was able to answer your questions and give a delightful experience 😀 -Carter Valentine State Farm "
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Katelyn Wolter

December 24, 2024

5  out of  5
rating by Katelyn Wolter
"So relieved!! I have been looking for a month for a new insurance company. Sammi saved me over 1k a year on my home insurance and talked me through the whole process. She was fantastic to work with. Thank you Sammi for all the help. I truly appreciate you!"
We responded:
"Thank you for the great review Katelyn! That is amazing that Sammie was able to save you 1k on your home insurance 😀 -Carter Valentine State Farm "
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Kayla Kellen

December 19, 2024

5  out of  5
rating by Kayla Kellen
"I had a short amount of time that I could be there and Sammie was fast, yet still could answer my many questions. Thank you so much!"
We responded:
"Thank you for the review Kayla! Sammie is always fast and great at answering any questions that come up 😀 -Carter Valentine State Farm "
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bushambale rurege

December 17, 2024

5  out of  5
rating by bushambale rurege
"Quick response and answer all questions"
We responded:
"Thank you for the review! -Carter Valentine State Farm "
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Sarah Glackin

December 16, 2024

5  out of  5
rating by Sarah Glackin
"Great customer service from the beginning! Got great payment plan and great coverage. The representative Sammi, was very kind, biggest smile and even helped install my drive safe and save unit. Very knowledgeable in all insurance and I am very appreciative!"
We responded:
"Thank you for your review Sarah! We pride ourselves on our customer service and insurance product knowledge 😀 -Carter Valentine State Farm"
Profile photo of Kay S

Kay S

December 13, 2024

5  out of  5
rating by Kay S
"I needed a life insurance policy at age 56. Cale went over some good options for my stage of life and he took the time to clearly answer my many questions helping me choose a plan that meets my needs and my budget. State Farm has some good products! I’m impressed with the knowledge, professionalism, and genuine desire Cale has in matching his clients with the plans that serve them best. If you need insurance and aren’t sure what kind of policy to get, go to Carter Valentine State Farm & ask for Cale Smith. He’s responsive to your needs and gets you answers in a timely manner. I’ll be going to him again for my insurance needs."
We responded:
"Thank you for the incredible review Kay! We couldn’t agree more that Cale has a genuine desire to help others 😀 -Carter Valentine State Farm "
Profile photo of Catherine Batista

Catherine Batista

December 5, 2024

5  out of  5
rating by Catherine Batista
"Sammy is so professional and helpful. I always have a very positive experience. She has really made insurance coverage so easy. Thank you for all that you do!"
We responded:
"Thank you for the review Catherine! We are glad you always have a positive experience and that Sammie made insurance so easy 😀 -Carter Valentine State Farm"
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Tom Ellison

November 30, 2024

5  out of  5
rating by Tom Ellison
"Carter Valentine State Farm Insurance one of the best"
We responded:
"Thanks Tom! -Carter Valentine State Farm "
Profile photo of Morgan Eilers

Morgan Eilers

November 29, 2024

5  out of  5
rating by Morgan Eilers
"The team is amazing! Super fast and great customer service. Answer questions and explain everything very well. Sammie has been a great help!"
We responded:
"Thank you for the incredible review Morgan! We pride ourselves on being fast while maintaining great customer service 😀 -Carter Valentine State Farm "
Profile photo of Michelle Dodson

Michelle Dodson

November 26, 2024

5  out of  5
rating by Michelle Dodson
"Sammie was so wonderful and helpful at getting my insurance quote to me quickly. She also was very helpful with getting it all set up and started for me!! Thank you so much for all your help!!"
We responded:
"Thank you for the kind review Michelle! We are very grateful for your business and that Sammie did such a great job 😀 Wonderful, helpful, and quick are all great descriptors. Thank you again! -Carter Valentine State Farm "
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Sam McEvers

November 25, 2024

5  out of  5
rating by Sam McEvers
"Sammie was such a big help and saved us a LOT of money compared to your competitors. She is all that AND a family size bag of chips!!! Thanks again - Sam in Sun City AZ"
We responded:
"We are glad Sammie was able to save you a lot of money compared to the competition! Couldn't agree more with the bag of chips comment 😂 -Carter Valentine State Farm "
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bobby Henderson

November 22, 2024

5  out of  5
rating by bobby Henderson
"Great people to work with very understanding."
We responded:
"Thank you for the review Bobby! -Carter Valentine State Farm "
Profile photo of Krista Swyers

Krista Swyers

November 15, 2024

5  out of  5
rating by Krista Swyers
"Carter Valentine’s office has provided us exceptional service. Sammie is wonderful! She’s always been very friendly, professional and prompt to help with our needs! I would highly recommend them to anyone!"
We responded:
"Thank you for the incredible review Krista! We are so happy that Sammie has been friendly, professional, and prompt 😀 -Carter Valentine State Farm "
Profile photo of Sarah Netolicky

Sarah Netolicky

November 14, 2024

5  out of  5
rating by Sarah Netolicky
"Jacob was amazing to work with! Provided excellent service and lowered my rates. Highly recommend!"
We responded:
"Thank you for the great review Sarah! We are grateful for your business 😀 Jacob continuously helps provide excellent service and helps lower rates. -Carter Valentine State Farm "
Profile photo of Jo Lee

Jo Lee

November 8, 2024

5  out of  5
rating by Jo Lee
"Thank you Jacob for taking your time, at your invite to sit with me and look over my current insurance making sure I am set up right! But not only that, also looking at some other investments and available insurance as well and answering a ton of my questions about the many available options. I was very encouraged when I left the office and am looking forward to getting some of the things going! Again, Thank you :)"
We responded:
"Thank you for the great review! We are glad Jacob was able to help you with your insurance and answer questions on investments as well 😀 -Carter Valentine State Farm "
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Mike Spitzer

November 6, 2024

5  out of  5
rating by Mike Spitzer
"Very helpful and got my rates down on my car and home. Highly recommended."
We responded:
"Thank you for the awesome review Mike! We are glad to help get your auto insurance rate down 😀 -Carter Valentine State Farm "
Profile photo of Lisa Marnin

Lisa Marnin

November 6, 2024

5  out of  5
rating by Lisa Marnin
"Sammie is excellent. She helped us change plans and even reached back out to us months later after we got married to help me change my name on the insurance plan. Highly recommend!"
We responded:
"Thank you for the great review Lisa! Sammie does a great job at staying in touch and making any necessary changes to your insurance plan 😀 -Carter Valentine State Farm "