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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Smeet Joshi

Smeet Joshi

October 1, 2024

5  out of  5
rating by Smeet Joshi
"I had been searching for the best rates on auto and condo insurance for weeks, trying various agents and scouring the internet without success. Even after contacting multiple agents, including some from State Farm, I still couldn’t find a good deal. Then I connected with Cale, and he was incredibly helpful in finding me the best rate. His dedication and expertise made the entire process smooth and stress-free. Highly recommend Cale for anyone looking for great insurance rates and excellent customer service!"
We responded:
"Wow, what an incredible review for Cale! Thank you Smeet. We pride ourselves on making the process smooth and stress-free. Glad Cale was able to find you a great rate on your auto and condo insurance! -Carter Valentine State Farm "
Profile photo of Kaelyn Hoambrecker

Kaelyn Hoambrecker

September 20, 2024

5  out of  5
rating by Kaelyn Hoambrecker
"Sammie was super nice and helpful! Made everything easy for me to understand and took time to get to know me :)"
We responded:
"Thank you for the great review Kaelyn! -Carter Valentine State Farm "
Profile photo of Edward Nagel

Edward Nagel

September 17, 2024

5  out of  5
rating by Edward Nagel
"They were helpful and explained the coverage well and the rates were were pretty reasonable for the amount of coverage you get"
We responded:
"Thank you for the great review Ed! We appreciate you doing business with us. -Carter Valentine State Farm "
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Sheryl W.

September 11, 2024

5  out of  5
rating by Sheryl W.
"Sammie is amazing! Super friendly as well as a top notch professional. She saved me $150 a month on auto insurance as well as $1100 a year in home insurance"
We responded:
"Thank you for the great review Sheryl! We agree that Sammie is amazing 😀 Saving on home and auto is our specialty. -Carter Valentine State Farm "
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Jennifer Williams

September 4, 2024

5  out of  5
rating by Jennifer Williams
"Excellent customer service and great rates! Glad I made the switch!"
We responded:
"Thank you for the compliment Jennifer! We pride ourselves on our customer service and great rates 😀 -Carter Valentine State Farm"
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Kristen Hammann

September 4, 2024

5  out of  5
rating by Kristen Hammann
"Sammie was so helpful while we worked to transfer our home and auto policies, and saved us money annually."
We responded:
"Thank you for the great review Kristen! We are glad that Sammie was helpful transferring your home and auto policies over to State Farm. -Carter Valentine State Farm"
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Marc Wyers

September 3, 2024

5  out of  5
rating by Marc Wyers
"Sammie was super helpful getting my homeowner's insurance set up and bundled with my new auto policy. Very easy to work with and very responsive."
We responded:
"Thank you for the great review Marc! Sammie is great at bundling home and auto together. We are happy to be able to help! -Carter Valentine State Farm "
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Nathan Klima

August 21, 2024

5  out of  5
rating by Nathan Klima
"Filled out quote online and they set everything up. Only had to stop by office for a few minutes to finalize everything. They saved me more than $200 a month on my car insurance."
We responded:
"Thank you for the great review Nathan! We are happy to save you money and make it easy 😃 -Carter Valentine State Farm "
Profile photo of Instrumental - Ward

Instrumental - Ward

August 12, 2024

5  out of  5
rating by Instrumental - Ward
"Sammie was very patient and helpful with all my questions! They had great communication and knowledge on the policies and best options for me. I would definitely recommend Sammie! On top of that, State Farm was able to give me better benefits, plus a life insurance policy, all for cheaper than my previous insurance company!"
We responded:
"Thank you for the great review! As you know, Sammie is incredible! We are always working to get our customers the best coverage and save money. Sometimes, we can improve coverage and add a life insurance policy for a very reasonable rate 😃 -Carter Valentine State Farm "
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Josh

July 30, 2024

5  out of  5
rating by Josh
"Sammie was great to work with. Very professional and knowledgeable."
We responded:
"Thank you for the great review Josh! -Carter Valentine State Farm "
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Jennifer Miller

July 29, 2024

5  out of  5
rating by Jennifer Miller
"Scheduled a call at 3pm with State Farm.. Sammy called precisely at 4pm.. She explained everything perfectly for me and answered all my questions in a way I could understand them... Im very happy about the coverage and prices I was quoted. Very happy to be going to State Farm insurance!"
We responded:
"Thank you for the great review Jennifer! We are glad you are happy about the coverage and prices with State Farm 😀 -Carter Valentine State Farm "
Profile photo of Tonya Wright

Tonya Wright

July 13, 2024

5  out of  5
rating by Tonya Wright
"Sammie is awesome she was real knowledgeable I was able to get auto and renters insurance!!!"
We responded:
"Thank you for the great review Tonya! -Carter Valentine State Farm"
Profile photo of Elisha Trujillo

Elisha Trujillo

July 1, 2024

5  out of  5
rating by Elisha Trujillo
"I typically HATE dealing with insurance companies because my previous experiences with other companies and other insurance reps have all been terrible. However, today was VERY different. I called in and had the privilege of speaking with Sammie. She was an absolute all star, very professional, she made the process seamless and hassle-free for me. She also made some great recommendations and was super flexible and accommodating with all of my needs. Thank you Sammie for the excellent customer service and amazing experience. I’m happy to give my business to such great people with such a reputable company. I definitely recommend this team to anybody looking for the best value and best experience."
We responded:
"Thank you for such an incredible review Elisha! -Carter Valentine State Farm "
Profile photo of Tyler Van Zante

Tyler Van Zante

June 21, 2024

5  out of  5
rating by Tyler Van Zante
"I had an amazing experience with State Farm. Sammie helped me set up a bundle with my home and auto insurance. She made it simple and easy. All my questions were answered and it was a great experience."
We responded:
"We are so glad you had a great experience! Making the process simple/easy of bundling home and auto is Sammie’s specialty 😀 -Carter Valentine State Farm "
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Shawn Mooney

June 11, 2024

5  out of  5
rating by Shawn Mooney
"Sammie found us affordable rates quickly all while being so kind. She was awesome!"
We responded:
"Thank you for the great review of Sammie! Finding affordable rates and kindness are her specialty 😀 -Carter Valentine State Farm "
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Michael Bowser

June 7, 2024

5  out of  5
rating by Michael Bowser
"Very satisfied with my results today! Thank you so much Sammie from State Farm!"
We responded:
"Thank you for the great review Michael! -Carter Valentine State Farm "
Profile photo of ERIN VAUGHN

ERIN VAUGHN

May 23, 2024

5  out of  5
rating by ERIN VAUGHN
"Sammie was very helpful, saved us money, and improved our coverage!"
We responded:
"Thank you for the great review of Sammie! We are glad she was able to save you money and improve your coverage 😀 -Carter Valentine State Farm"
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Tom Ellison

April 29, 2024

5  out of  5
rating by Tom Ellison
"The best"
We responded:
"Thanks Tom! -Carter Valentine State Farm "
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Jesse Brennan

April 5, 2024

5  out of  5
rating by Jesse Brennan
"Sammie Hook was very helpful, pleasant, and saved me a good amount of money with better auto and home insurance."
We responded:
"Thank you for the great review for Sammie! She has helped many save money AND get better coverage. -Carter Valentine State Farm "
Profile photo of Dan Mitchell

Dan Mitchell

March 22, 2024

5  out of  5
rating by Dan Mitchell
"I recently switched to State Farm insurance. Sammie did a great job getting me hooked up. She is very knowledgeable and set me up with the coverage I needed. Thanks Sammie!"
We responded:
"Thank you for the great review Dan! Sammie is very knowledgeable indeed 😃 -Carter Valentine State Farm"
Profile photo of Ron Schnoebelen

Ron Schnoebelen

March 2, 2024

5  out of  5
rating by Ron Schnoebelen
"Very good Insurance agent. Sammy was very knowledgeable of the different options of auto insurance and she was extremely polite and helpful!!!"
We responded:
"Thank you for the great review of Sammie! She does incredible work for our customers 😃 -Carter Valentine State Farm"
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Melissa Wilson

February 23, 2024

5  out of  5
rating by Melissa Wilson
"Awesome Customer Service!!"
We responded:
"Thank you for the great compliment Melissa! -Carter Valentine State Farm"
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Tyler Hanning

February 22, 2024

5  out of  5
rating by Tyler Hanning
"They are on the ball and got me quotes right away. Thank you."
We responded:
"Thank you for the great review Tyler! -Carter Valentine State Farm "
Profile photo of Alicia Bogard

Alicia Bogard

January 29, 2024

5  out of  5
rating by Alicia Bogard
"I just signed up for new policies today. Sammie was a huge help - very polite, professional, and easy to work with. Saving several hundreds per year by switching to State Farm. I highly recommend!"
We responded:
"Thank you for the great review of Sammie! We are so happy to be able to save you money by switching 😀 -Carter Valentine State Farm "
Profile photo of Maria

Maria

January 28, 2024

5  out of  5
rating by Maria
"I recently was transferred to a new SF agent-Carter Valentine and with any change, one can feel nervous about starting over with someone new. However right from the start, I have had nothing but a positive experience! Starting with Sammie Hook, she was able to help me with my very specific needs and answer all of my questions as well as follow up where it was needed (via calls, texts and emails). She was present for my requests and was so helpful in my bundling my the several services I have via SF. I felt she made our interactions personal and that made me feel secure in the process of transitioning over to my new agent Additionally, I had the absolute pleasure to work with Austin, who zoomed in with me to review life insurance policies and in great detail. I feel the zoom call made it so much more personal and meeting him and interacting with him was such an authentic experience. He answered all of my questions, his demeanor is genuinely kind and you can sense his wanting to help his clients where it does not come off as "sales man" vibes. He is very personable and also follows through with information he has covered. I look forward to continuing to work with both Sammie and Austin for any present and./or future needs. I highly recommend both of them!"
We responded:
"Thank you so much for the incredible review Maria! We agree that both Sammie and Austin are great to work with 😃 Our office is very happy to have you onboard and looks forward to working with you in the future! -Carter Valentine State Farm "